Automated Emails

Flowingly will send automated email notifications to your email address when the status of a flow you are involved in changes and requires your attention. Each email notification will include a Flowingly website link directly back to the flow.

Automated email notifications are sent to you for these reasons:

  • A step requires your attention (can be turned off on a step by step basis, if needed)

  • A reminder from a step requiring your attention

  • You have been nudged to complete a step

  • You have been mentioned in a flow¬†

  • A step has been approved or rejected from a flow you started

  • A flow you started has been completed

  • A flow you started has been cancelled

  • A Step you have been assigned is overdue

Configurable Emails

By default a step assignee will be notified when a step requires their attention. However you can choose to turn this email notification off on any of your flow models' steps. This can be configured in Modeler, by clicking on the step's Details tab and unticking "The Step Assignee will be emailed when this step is created".

Within a flow model you can choose to notify the initiator by email when a step is completed. This can be configured by clicking a step & ticking "The Initiator of this flow will be emailed when this step is completed"

Carbon Copy Stakeholders 

Just like email, stakeholders can be added at the start of a flow by clicking "Edit users" next to CC then choosing who you would like to be informed as the process progresses. Stakeholders will receive emails when:

  • A step has been approved or rejected in the flow

  • The flow has been completed

Did this answer your question?