Feedback is a key part of the cycle of continuous improvement that everyone within an organisation can contribute to.
Each process map within Flowingly will have a feedback section which users with any level Role can comment on to suggest improvements, assuming they have access to the map.
Simply navigate to any process map and select the "Feedback" tab.
This tab will show a list of all feedback comments made on this specific process map. Alongside the comment itself you will also see the user that posted this feedback, when it was posted and download any attached documents (if any were uploaded)
To add feedback simply type your comment in the text box.
Where relevant, we recommend:
Tagging the relevant Team or User so they receive a notification of the feedback
This is achieved by using an "@" symbol and typing out the user or teams' name.
Attach any relevant documentation using the "Attach File" option
Once ready, click the "Add" button and the following users will be notified:
Assigned Flow Model Owners (not to be confused with the Process Owner)
Any tagged users or teams
Note: Feedback cannot be deleted so be careful when adding any comments