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How do I create & manage teams?

C
Written by Colin Little
Updated over a year ago

Teams let you organise users into groups. A user can belong to any number of teams and teams can be given permission to start processes or be assigned to a step in a process.

In the Setup section of Flowingly you'll find Teams as the second tab (after Users).

Create a new team

Once on the Teams page click the green Add Team button 

Add the following mandatory fields:

  • Team name (must be unique).

  • Email notification setting .

    • Individual Users: This option will send notifications to each individual users email address, as seen in the users database.

    • Team Email: This option will send notifications to a shared mailbox rather than each user individually.

  • Add Users to this team

Optional fields:

  • Team Email (Becomes mandatory if the "Team Email" email notifications setting is selected).

  • Primary point of contact.

Edit an existing team and add or remove user(s) from a team

  1. Click the pencil ✏️  next to the Team 

  2. Make changes to the information or users that are part of the team

  3. Click Save changes

Delete a team

  1. Click the trash can 🗑  next to the team

  2. Confirm deletion of the team
    Note: If the team is assigned to any steps within a process you will need to choose a new user or team for these steps to be re-assigned.

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